Quality Assessment – Where Do You Stand Today?

Quality Intelligence is TestHuset's approach to managing software quality in a more structured, data-driven, and strategic way. Rather than assessing quality only when a solution is approaching release, we work continuously to make quality visible, understandable, and actionable.

It starts with a Quality Assessment. Before you can improve the quality of your digital solutions, you need a shared understanding of where you stand today.

Quality Intelligence

Quality Intelligence is TestHuset's approach to managing software quality in a more structured, data-driven, and strategic way. Rather than assessing quality only when a solution is approaching release, we work continuously to make quality visible, understandable, and actionable.

It starts with a Quality Assessment. Before you can improve the quality of your digital solutions, you need a shared understanding of where you stand today.

Quality Intelligence

From Fragmented Insights to a Shared Understanding

In many organizations, knowledge about quality is fragmented. Testers have one perspective, developers another, while business stakeholders and management may see things differently altogether. This makes it difficult to agree on where improvements are needed.

With a Quality Assessment, we bring together relevant knowledge to establish a shared, more fact-based foundation for future quality initiatives. The aim is not to assign you a score or pursue the highest possible maturity level. It is to understand your current situation.

We examine what is already working well, as well as areas where risks, obstacles, or gaps in insight may exist. We also consider the context in which your digital solutions operate.

What Does Quality Mean to Your Organization?

Quality does not necessarily mean the same thing to every organization. For some, it means stable releases and fewer operational disruptions. For others, it may mean faster time to market, greater user satisfaction, or greater confidence in business-critical functionality.

That is why a Quality Assessment begins with understanding what good quality means to you. We then define the quality and business objectives that the assessment should address. This keeps the analysis relevant. Rather than examining everything in equal depth, we focus on the areas where quality matters most to customers, operations, and delivery.

We may use established frameworks such as TPI and TMMi, or TestHuset’s own methodology, to structure the assessment. Interviews with management, business stakeholders, and teams help explain the data, while documentation and system data provide a more objective picture.

The assessment is tailored to your organization, product, or team. Typically, we examine the relationship between people, processes, technology, and the outcomes of quality assurance activities.

What Do We Assess in a Quality Assessment?

People

We examine roles, responsibilities, skills, and collaboration around quality. This includes how clearly responsibilities are assigned, whether the necessary skills are in place, and how business, development, and testing teams work together.

Processes

We examine workflows from requirements and development through testing, release, and operations. This includes assessing whether processes support early quality assurance, clear decision-making, and a consistent approach to managing quality.

Technology

We assess how test strategies, automation, tools, and test data support quality assurance activities. The focus is on whether the technology provides the necessary support and insights, and whether there are areas where tools or data may limit the effectiveness of quality assurance efforts.

Data and Results

We examine existing metrics, results, and documentation. This may include data on defects, release stability, customer feedback, or other relevant quality indicators. We also identify gaps in the available data to ensure that a lack of information is not mistaken for evidence of good quality.

What Will You Gain from a Quality Assessment?

The result is a shared baseline of your current situation – your as-is state. It provides a more transparent picture of quality and a common language for the work ahead. This makes it easier for management, business stakeholders, developers, and testers to discuss quality from the same starting point.

Quality Assessment | Gain a Clear Overview of Your Software Quality

The result is a shared baseline of your current situation – your as-is state. It provides a more transparent picture of quality and a common language for the work ahead. This makes it easier for management, business stakeholders, developers, and testers to discuss quality from the same starting point.

In other words, a Quality Assessment should not end up as a report gathering dust. It should provide the foundation for informed decisions and make the next steps clearer. Once we know where we stand today, we can begin to define where we want to go.

With a Quality Assessment, you gain:

  • A shared definition of quality and the most important objectives
  • A repeatable baseline for quality and test maturity
  • An overview of strengths, risks, critical areas, and data gaps
  • A prioritized set of questions to explore in the Gap Analysis, which is the next step in the Quality Intelligence approach

 

Next Step: Gap Analysis

In the Gap Analysis, we compare your current situation with your desired future state and identify the areas where improvements are most needed.

Next Steps

2. Gap Analysis
3. Action Points
4. Quality Measurements
5. Observation & Quality Management

Would You Like a Clearer Picture of Your Software Quality?

TestHuset helps you carry out a Quality Assessment tailored to your organization, digital solutions, and business objectives.

Contact us by phone at +45 44 979 979, by email at info@testhuset.dk, or through our contact form.