How the Jabra Team Took a Practical Approach to Agile Testing

How the Jabra Team Adopted a Practical Approach to Agile Testing. Through a program with TestHuset, Jabra introduced a practical approach to agile testing where all team roles contribute to ensuring the quality of the solution.

Background

Jabra is part of the GN Group and is currently the only company producing headsets, speakerphones, and hearing aids for professional use under one roof. Their focus is on enhancing sound for everyone.
Jabra has a department called Software Engineering, which develops various products and consists of six scrum teams. They began their agile journey back in 2014 and have been optimizing their individual ways of working ever since. While many aspects of their daily work function well, the time had come to review their approach to testing and quality assurance within the agile teams.

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The Need

The Software Engineering department needed competencies to work more effectively and assistance in understanding how different team members—developers, businesspeople, and testers—could contribute to a better process and integrate quality from the very start of a project.
They wanted all team members to have a shared understanding when discussing testing and, above all, quality in an agile setup. The ambition was to break down the traditional silo mindset and transform the teams into high-performance teams.

“The training program was spot-on for our transformation towards creating unified teams instead of the typical silo mindset, as well as starting to think about quality from the beginning.”
Kasper Hansen, Manager of Software testing at Jabra.

TestHuset’s Approach

TestHuset delivered a program where participants were trained in translating theory into practice within agile testing. During the program, we worked on:

How testing fits into agile projects
How the entire team contributes to successful quality assurance by:
Supporting development with business-oriented testing and techniques like BDD and ATDD
Implementing effective test automation
Contributing to exploratory testing
How the agile mindset operates with a focus on testing, including values and principles that support cultural changes within the team.
What testing approaches to use in an agile context and how they differ from traditional projects.
What testers can contribute to becoming valued team members.

The program included testers, developers, and others from the six scrum teams, ensuring representation of all roles and teams.

The Result

The program with TestHuset gave Jabra a push in the right direction on their agile journey and brought them closer to breaking down traditional silo mindsets within the organization. Employees gained a better understanding of the value of a collaborative effort around testing and quality assurance, as well as inspiration for initiatives to improve these areas.

Jabra’s next step is to disseminate the knowledge across the organization, with participants implementing improvement initiatives in their teams as an initial step.