Webinar: Remote Unmoderated User Testing

Many companies unfortunately fail to involve users in the development of digital solutions—perhaps because it delays the process, is resource-intensive, or due to a lack of in-house expertise.

The consequence of skipping user testing can be weaker solutions, or even solutions that fail to meet users’ needs.

Developing a digital product is often an iterative process, where improvements are made continuously. In this process, it’s crucial to ensure that usability remains intact as changes are implemented. Adding to the challenge is the fact that UX designers, who often facilitate usability tests, are in short supply. On top of that, physical usability testing has become more difficult with the rise of remote work, physical restrictions, and the general increase in online user presence.

Today’s development teams need the ability to quickly and easily plan and run user tests throughout the project.

Why Remote Unmoderated User Testing?

Remote unmoderated user testing allows teams to conduct usability testing:

• Without allocating weeks to moderated sessions

• With users in their own environment

• With fast, actionable feedback and documentation to support informed decisions

This type of testing is easy to get started with and offers a practical solution for many organizations, especially within agile development environments.

Third Webinar on Early Testing

On October 29, 2020, Trifork QI/Trifork QI hosted its third webinar in the Early Testing series, in collaboration with Preely, focusing on how to get started with remote unmoderated user testing. Over 500 people have already joined our first two webinars in the series:

• “It’s Never Too Early to Test” – an introduction to early testing

• “User Testing as Early as Possible with RAT” – a deep dive into early user validation using the RAT method

Webinar Topics

In this session, we cover:

• What remote unmoderated user testing is
• Advantages (and limitations)
• Usability and UX metrics
• How users participate in remote tests
• How to get started with remote testing

You’ll also learn:

• When remote testing makes sense
• The specific value it brings to agile teams
• Which metrics help provide a solid foundation for decision-making

By the end of the webinar, you’ll be ready to assess whether remote unmoderated user testing is right for you and your organization. You’ll also be able to:

• Set up your own user test in Preely
• Share it with participants
• Analyze the results

Target Audience

This webinar is for anyone working with digital solutions who wants to bring end-users closer to the development process through remote user testing.

Date & Time

The webinar was held on October 29, 2020, from 09:00 to 10:00 (CET)